FAQ

What are your hours of business??
We are open Monday to Thursday 8.30 to 5.30 - Friday 8.30 to 4pm
We are closed for lunch between 1pm and 2pm.

What are your Contact Numbers?

Individual mobile numbers are available by ringing the main office number above.

Do you have a Showroom?
Yes we do have a showroom with a range of windows, doors and stairs on display which is open during normal business hours.

Is it easy to get a Quote?
Yes, you can get a quote for any of our products by either providing house plans with some details of the timber types you are planning to use. You can fax or e-mail details to us or you can call to our showroom with your plans, idea’s or photographs of what you are planning and one of our staff will take your details and whatever information is required to provide you with a quote.

What are your normal lead times?
Our normal lead times are 6 weeks from date of order, details agreed and deposit received. These lead times can vary depending on time of year.

Do you supply and fit?
We supply and fitt all external windows and door units provided they are to new blockwork opes only.
We supply and fitt all stairs if necessary.
We do not fit internal doors, frames, architrave or skirting etc.

Do you do repairs to existing windows, doors and stairs?
We supply new windows, doors and stairs only. However we can supply new components for existing stairs to be fitted by others.

Do you Provide Aftersales Service
Yes we provide full aftersales service for all our products.

Do you make Kitchens or Bedroom Furniture?
No we do not make any of the above items.

Do you make Fire Rated Doors or Screens?
No we do not make any of the above items at the moment.

Do you make Aluminium or P.V.C. Products?
No we only manufacture timber products.

Do you make Spiral Stairs?
No we do not make the above item.

Do you supply Ready fit Internal Door Units?
No we do not supply the above item.